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Alcatel OmniPCX Office - File output

These instructions help you configure your Alcatel OmniPCX Office phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Support files​

Ensure the following support files exist in the /config/ folder of the TIM Plus application:

Alcatel OmniPCX Office.TDS
Alcatel OmniPCX Office.TDT
Alcatel OmniPCX Office OHL.DBS

Contents​

Configuring your SMDR output​

info

Before enabling the SMDR output, you will need to speak with your phone maintainer to buy the required licenses for your Alcatel phone system.

Follow the instructions below to configure the SMDR output for your Alcatel OmniPCX Office phone system:

Alcatel-Lucent OmniPCX Office Communication Server supports two types of call metering:

  • IP metering supports IP printing for call metering tickets originating from a 3rd party application (Business or Hotel) via an IP connection

The type of metering must be specified when the Office Link driver is installed. The driver can be set to one of two modes: hotel or metering. You can use the OMC Counting function to specify the type of call metering for hardcopy printouts.

To set printing options for call metering tickets, follow the steps below:

  1. Open the Counting function window in the OMC console and select the Accounting Printout tab.
  2. Select the metering type from the drop-down list: Ext. Accounting Activation IP.
  3. Click OK to save the settings.

The table below presents a summary of the data output from an Alcatel:

alcatel_pbxs

If your Alcatel OmniPCX Office has been configured to send SMDR data via IP, you need to install the Alcatel Office Link Driver to enable the SMDR output.

For information on how to install the Alcatel Office Link Driver, please refer to the Alcatel OmniPCX Office manual or speak to your system maintainer.

The interface file​

Once the OHL driver is installed, the SMDR data will be outputted to a file, called the TicketCollector.xml, which is located by default in C:\Users\Public\Documents\TicketCollector.xml

Installing NetPBX​

If your Alcatel OmniPCX Office has been configured to send SMDR data via a IP connection, you first need to install the NetPBX software to collect the data from the xml file reader and send it to TIM Plus. For setup instructions, click on the link below:

Install and configure NetPBX

Configure TIM Plus​

Follow the steps below to configure TIM Plus to connect to your Alcatel OmniPCX Office:

  1. Click on the Directory tab.
  2. If you don't have a site set up, press Add and select PBX from the drop-down menu. In the dialogue window, name your site and then select Add.
  3. Locate the site object you want to configure in the Directory, click on it and select Properties. TIM Plus PBX Connection Properties
  4. In the Site Properties window, select Alcatel OmniPCX Office from the PBX model drop-down list.
  5. In the Connection method field, select No connection required from the drop-down list.
  6. Click on the Save button to apply the settings.